complaints against insurance agents

When dealing with clients over the years complaints about their insurance agents are discussed.
Following are the largest complaints insurance buyers have with their insurance agents:
1. The agent will not return my phone calls. Yes, in this age of instant communications this remains the number 1 complaint. My advice to clients is: People are what they do not what they say. When someone in a service industry will not return your phone calls what are they telling you. The answer is; they do not value your business much and as such you should consider finding someone who will value it.
2. The renewal quotes are delivered to me a day before the current policies expire. This is a agent trick to insure that they retain the account. Tell your agent that if his renewal figures cannot be delivered a week prior to the renewal you will find another agent who can meet your time line.
Always remember that you the insurance buyer are in charge. Agents cannot buy groceries or put gas in their cars without your commission dollars.
If problems persist contact us.